Privacy Policy

Last updated: 11 November 2026

This policy explains what personal information BEMO-SOLUTIONS collects through this website, why we collect it, and how we protect it, in line with South Africa's Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

BEMO-SOLUTIONS is the "responsible party" for the personal information described in this policy.

2. What we collect

When you fill in the contact form, we collect the information you choose to give us:

• Your name, work email address and, if you provide them, your company name and phone number
• Your industry, the services you are interested in, and the message you write

With your form submission we also record the page you were on, the website that referred you (if any), any campaign tags in the page address (such as utm_source), and the date and time you submitted.

We do not ask for, and ask you not to send us, special personal information (such as health, religious or biometric information) or information about children.

3. Why we use it

We use your information only to:

• Respond to your enquiry and arrange your discovery call
• Prepare for that conversation and follow up on it
• Understand which pages and campaigns bring people to us, so we can improve our website and marketing

We process it because you asked us to contact you, and because we have a legitimate interest in responding to business enquiries. We will not add you to a marketing mailing list without your separate consent, and we never sell your information.

4. Who we share it with

We share your information only with service providers ("operators") who help us run our business, and only so they can provide that service to us. These may include:

• Email providers (for example Google Workspace or Gmail)
• Workflow automation and form tools that receive and route your enquiry
• Spreadsheet or customer relationship management (CRM) tools where we keep enquiry records

Some of these providers store information on servers outside South Africa. When that happens, we use providers that are bound by data protection laws or contractual terms that give your information protection comparable to POPIA.

We may also disclose information where the law requires it.

5. How long we keep it

We keep enquiry information for as long as we need it to deal with your enquiry and any work that follows. If you don't become a client, we delete or de-identify your enquiry within [24] months of our last contact, unless the law requires us to keep it longer.

6. How we protect it

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access, including access-controlled accounts, two-factor authentication on the services we use, and limiting access to people who need it. If we become aware of a security compromise that affects your information, we will notify you and the Information Regulator as POPIA requires.

7. Cookies and analytics

This website does not currently set advertising or tracking cookies. If we add analytics in future, we will update this policy and, where required, ask for your consent first.

8. Your rights

Under POPIA you have the right to:

• Ask whether we hold personal information about you, and request a copy of it
• Ask us to correct or delete information that is inaccurate, out of date, or that we no longer need
• Object to us processing your information, including for direct marketing
• Withdraw consent you have given us, at any time
• Lodge a complaint with the Information Regulator

To exercise any of these rights, email us at 2psbuilds@gmail.com. We may need to confirm your identity before we act on your request.

9. The Information Regulator

If you are not satisfied with how we handle your information, you can contact the Information Regulator (South Africa) through its website, inforegulator.org.za.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.